Privacy policy

Vigour Vita Travel & Tours (“we”, “us”) plans golf and wellness holidays in Sri Lanka. We are the controller of the personal information described in this policy, which means we decide how it is used and are responsible for looking after it.

• Registered office: Greenfoot House, Bamford, England, S33 0BE
• Company number: [company number]
• ICO registration number: [ICO registration number]
• Contact: info@vigourvita.com or +44 7824 539793

When you send an enquiry

Your name, email address, phone number (if you give it), whether you’re interested in golf, wellness or both, how many people are travelling, and anything you write in your message.

When you book

The names, dates of birth and passport details of everyone travelling, your address, payment records, flight details, golf handicaps, and dietary or accessibility needs.

Health information

For Ayurvedic and wellness programmes we may ask about medical conditions, medication and allergies so practitioners can treat you safely. This is a special category of personal data. We only collect it with your explicit consent and only share it with the practitioners and retreats caring for you.

When you use this website

This website does not use cookies, analytics or advertising trackers, and it does not load content from third-party services. Our hosting provider keeps standard server logs, such as IP addresses and the pages requested, for security for up to [log retention period].

UK data protection law requires a lawful basis for each use of your information:

• Replying to your enquiry and preparing an itinerary: taking steps at your request before entering into a contract.
• Arranging and managing your booking, including hotels, golf, transfers and treatments: performing our contract with you.
• Using health information for wellness programmes: your explicit consent, which you can withdraw at any time.
• Keeping accounting and booking records: complying with our legal obligations.
• Improving our service and protecting our business, such as handling complaints: our legitimate interests.

We will only send you marketing emails if you have asked to receive them, and every email will include a way to unsubscribe. We never sell your information.

We share only what each supplier needs to deliver your trip:

• hotels, golf clubs, Ayurvedic retreats and wellness practitioners
• our ground handling partner and drivers in Sri Lanka
• airlines and flight booking systems
• insurers, if you buy insurance through us
• our payment processor, accountants and IT providers, under contract
• government authorities, where the law requires it

Transfers outside the UK

Most of your holiday takes place in Sri Lanka, so your booking details have to be sent there. The UK has not made an adequacy decision for Sri Lanka. We transfer only what is necessary to perform your booking and require our partners to keep it secure and confidential.

• Enquiries that don’t lead to a booking: [for example, 2 years] after our last contact.
• Booking and payment records: 6 years after your trip ends, as required for tax purposes.
• Health information: deleted [for example, 6 months] after you return home.

You have the right to:

• ask for a copy of the information we hold about you
• ask us to correct anything that is wrong or incomplete
• ask us to delete your information, where we don’t need to keep it
• ask us to restrict or stop using your information
• receive your information in a format you can take elsewhere
• withdraw consent at any time, where we rely on it

To use any of these rights, email info@vigourvita.com. We will reply within one month and there is no charge in most cases.

If you’re unhappy with how we have handled your information, please tell us first at info@vigourvita.com. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

We will update this page if the way we use your information changes, for example if we add analytics to the website. The date at the top shows when it was last changed.